This post outlines the process of troubleshooting issues when Update Manager Download Services is unable to download patches.
Symptoms
- VMware Update Manager Download Services is unable to download patches
- When trying to initiate a download using vmware-umds -d command you see errors similar to:
‘httpDownload’ 4440 ERROR] [httpDownload, 732] Error 12175 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml
Resolution
The issue was resolved by changing the download URLS from HTTPS to HTTP in the C:\Program Files (x86)\VMware\Infrastructure\Update Manager\downloadConfig.xml file.
Download URLS:
http://hostupdate.vmware.com/software/VUM/PRODUCTION/csco-main/csco-depot-index.xml</ESXThirdPartyUpdateUrl
http://vapp-updates.vmware.com/vai-catalog/index.xml</vaUpgradeUrl
http://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml</ESX4xUpdateUrl
Hope it helps!
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Last updated: May 17, 2018
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